Product

Document Faster. Communicate Cleaner. Close Shifts With Less Friction.

A guided operating system for mobile crisis teams that need cleaner shift reports, encounter notes, dispatch updates, safety plans, follow-up tracking, and end-of-shift summaries without adding another system staff avoid using.

Designed to reduce friction, improve documentation, and support better decisions.

Built for agencies that need better documentation without slowing down the field team.

Mobile Crisis OS is made for teams that need practical operations support, not another complicated system staff avoid using. It fits mobile crisis teams who need field documentation, dispatch updates, and end-of-shift reporting; behavioral health agencies that need operational visibility across staff, shifts, encounters, and follow-up needs; and supervisors and directors who want cleaner reporting and fewer documentation gaps before review, billing, or audit preparation.

Start with a workflow audit and demo review.

Agencies can review the system, identify their current documentation bottlenecks, and decide whether Mobile Crisis OS should be customized for their team.

Step	What happens
1. Review	Walk through the system and the agency’s current process.
2. Map	Identify where reporting, EHR references, and shift summaries break down.
3. Pilot	Configure a small version for one team, one workflow, or one use case.

Compliance note

Mobile Crisis OS is built to support better documentation workflows. HIPAA readiness depends on hosting, permissions, data handling, vendor agreements, business associate agreements, and agency policy — not on software alone. That conversation happens before a pilot, not after. Nothing sent through the request form should include PHI, client names, or case details.

One shift, one guided lane

From check-in to close-out without chasing scattered details.

The Shift

Staff check in with role, credentials, partner, vehicle and mileage, equipment check, and safety briefing. Supervisors see who is on shift and where, and staff safety checks run on a timer through the call.

Shift check-in and check-out
Vehicle and mileage logging
Staff safety checks with supervisor acknowledgment
Live on-shift roster

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The Call

Intake captures referral source, presenting problem, risk level, acuity, and scene safety. Dispatch carries that forward and time-stamps en route, on scene, and cleared, so response time is measured instead of estimated.

Triage and risk assessment
Dispatch with response-time capture
Clinician, peer, and QMHP assignment
Weapons, law enforcement, and EMS flags

Start With a Workflow Audit

The Documentation

Encounter reports, safety plans, and follow-ups are part of the same record instead of three disconnected files. Follow-ups schedule themselves on the agency's 24, 48, 72-hour and 30-day rules, and overdue ones surface.

Encounter report with disposition and billing codes
Safety plan with means restriction and 988
Scheduled follow-ups with overdue tracking
Resource directory for referrals

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The Reporting

Grant and board reporting pulls from the work already documented: ED and inpatient diversions, average response time, co-responses, unique individuals served, follow-up compliance, and dispositions by category.

Monthly, quarterly, and annual grant reports
Diversion and response-time metrics
Training and credential expiration tracking
Full audit log of every record action

Talk Through Your Reporting

Real results

Built from the field, not from a spec

Designed around how a shift actually runs, check-in to close-out
Staff safety checks and supervisor visibility built in, not bolted on
Grant and audit reporting comes out of the work already documented

Step into your future!

Request Agency Access Start With a Workflow Audit See Other Builds